Help Silhouette Engraved Belt

Shipping from United Kingdom

Due to previous experience with items going missing when shipped internationally, we ship with full tracking if available. All of the prices in my listings are for the following services with the Royal Mail.

- 1st Class Recorded for the UK - 1 working day

- Airsure (fully tracked end to end) to the following countries and territories.
Countries Territories
1. Andorra 1. Azores (Portugal)
2. Australia 2. Balearic Islands (Spain)
3. Austria 3. Canary Islands (Spain)
4. Belgium 4. Corsica (France)
5. Brazil 5. Faroe Islands (Denmark)
6. Canada 6. Madeira (Portugal)
7. Denmark 7. Monaco (France)
8. Estonia
9. Finland
10. France
11. Germany
12. Hong Kong
13. Iceland
14. Irish Republic
15. Liechtenstein
16. Luxembourg
17. Malaysia
18. Netherlands
19. New Zealand
20. Portugal
21. Singapore
22. Spain
23. Sweden
24. Switzerland
24. USA

Delivery Timeframes for Airsure
2 working days after posting to Western Europe
4 working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities)
6 working days after posting to the Rest of the World

- International Signed (tracked in the UK and signature required on delivery) for all other countries and territories.

Delivery Timeframes for International Signed For
3 working days to Western Europe
5 working days to Eastern Europe
7 working days for the rest of the world.

- We can ship standard Airmail, which is up to 40% cheaper, but I cannot accept responsibility for undelivered/lost mail. However I will also provide proof of posting. Let me know before or after purchase to arrange cheaper shipping.

Refunds

We want our customers to have peace of mind when making a purchase, so we are happy to provide a full refund or exchange if the product is faulty, damaged or not as sold or agreed in the purchase. Please contact me first to discuss so I can understand the issue.

My items are handmade and made to order, if the item does not fit but is the size as agreed in the sale, I will accept a size exchange but the buyer will be responsible for shipping both ways and a re-stocking fee, depending on the item. Please be very careful when measuring your waist for the belt or your dog's neck. If you have any doubts, please contact me before or when you purchase.

Please return the purchased item within 7 days of receiving it. The item should be undamaged, and in original condition.